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Amiy Agarawal
Ghaziabad, Delhi
Contact No: +91-9811676634
"TopProjectsHub helps us a lot to get clients.
Happy with TopProjectsHub support and services. Strongly recommending you to go
with TPH."
Michael Anderson
Los Angeles, USA
I am ever impressed with the diverse ability
and professional expertise at Top Projects Hub.
In 4 weeks I have consolidated many of my
outsourced work projects, and turned them over
to their talented team. Well done, and Thank
You for helping make my business a massive
success! Read more...
Type:
Tender
ID:
10236
Title:
24 X 7 Inbound Call center at Nagpur
Category:
Call Center
Budget:
1000000 INR
Project Description:
We are Maharastra, India based organization inviting tender to call center operation. The purpose of setting of Call Centre is to improve the supply related complaint handling process and enhance the customer servicing capabilities. We wish to enter into a contract with the selected party in enabling day-to-day operations of the Call center in an efficient and effective manner on their behalf.
Scope of Services:
1) This will a contract of 1 year and call center need to work 24 X 7 in 3 shifts.
2) We need 12 Agents per shift including 1 Manager and 1 supervisor.
3) The bidder should have been in the business for at least 3 years
4) The bidder should have operated at least 2 similar CC projects for 2 different organizations in India for servicing the customers in a time bound manner, with real time data update, running for minimum one year each
5) Day to day operation including handling customers complain and billing inquiries.
6) Daily reporting in the required format
Estimated value of this tender is 1000000 INR for the contact of 1 year. Tenders documents can be downloaded from website and must be submitted by 19th March 2010 by 13.00 hrs with EMD amount of 10000 INR (Refundable). This is a onshore tender. Tender documents fee is 2250 INR which can be obtained from the given address too. For more details check attachment
Scope of Services:
1) This will a contract of 1 year and call center need to work 24 X 7 in 3 shifts.
2) We need 12 Agents per shift including 1 Manager and 1 supervisor.
3) The bidder should have been in the business for at least 3 years
4) The bidder should have operated at least 2 similar CC projects for 2 different organizations in India for servicing the customers in a time bound manner, with real time data update, running for minimum one year each
5) Day to day operation including handling customers complain and billing inquiries.
6) Daily reporting in the required format
Estimated value of this tender is 1000000 INR for the contact of 1 year. Tenders documents can be downloaded from website and must be submitted by 19th March 2010 by 13.00 hrs with EMD amount of 10000 INR (Refundable). This is a onshore tender. Tender documents fee is 2250 INR which can be obtained from the given address too. For more details check attachment
Clients Location:
India
Post Date:
2010-03-09
Status:
Inactive
Attachment:
Price:
12.95 USD (For the contact details of the clients)
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